RETURNS, REFUNDS & CANCELLATION  POLICY

In the unlikely event there is a problem with your purchase we have a
FULL REFUND policy.(not p&p) for any  manufacturing issues.

If you are unhappy with your product in any other way you may return it for a  
REFUND of the garment price (not p&p) provided THE GARMENT HAS NOT BE
WORN, labels etc have not been removed and we are notified of its return to us  
within 7 days of receipt and
WE RECEIVE IT BACK AT THE TAILOR NO MORE THAN 21 DAYS LATER.
There will be a 20% Handling/restocking fee.

IF YOU HAVE ORDERED THE WRONG SIZE BY MISTAKE IT CAN BE EXCHANGED
BUT YOU WILL BE RESPONSIBLE FOR ALL SHIPPING COSTS AND THE ABOVE
RE-STOCK FEE = 20%

"SPECIAL ORDERS"  and EMBROIDERED SHIRTS CANNOT BE RETURNED
REFUNDED OR EXCHANGED

PLEASE ensure you obtain a RETURN CODE from us
BEFORE returning any items.
Items returned without this code WILL NOT be accepted.

THERE ARE SPECIFIC GUIDELINES FOR RETURNS WHICH WILL BE GIVEN VIA
EMAIL WHEN WE RECEIVE THE RETURN REQUEST, IF THEY ARE NOT FOLLOWED
WE WILL NOT ACCEPT DELIVERY.



CANCELLATION

As the garments are "Tailor made" specifically for each  purchase there are
conditions regarding "Cancellation" of an order. An order can be cancelled
within 6 days of purchase without penalty. After this time we apply a sliding
scale for refunds as we will have incurred costs.

within 6 days - FULL no quibble refund
7 - 10 days 50% refund of garment price
11 -14 days 25% refund of garment price
Over 14 days - NO REFUND
Shipping  costs stated at purchase are ALWAYS refunded in FULL

"SPECIAL ORDERS" CANNOT BE RETURNED REFUNDED OR EXCHANGED

Deviation from the above is at the sole descretion of the management and
dependant upon individual circumstances.

IF YOU ENCOUNTER A PROBLEM TALK TO US ! WE ARE HERE TO HELP,
CUSTOMER SERVICE IS OUR PRIORITY.

Purchasing an item is acceptance and agreement with our
"Terms and Conditions" of sale
and use of this website of which the above forms part.
Full details are shown via the link..
WE RESERVE THE RIGHT TO AMEND THESE TERMS AT ANYTIME WITHOUT PRIOR NOTICE.
MEASUREMENTS
STATED GIVE
THE ACTUAL
SHIRT GARMENT
SIZE NOT YOUR
BODY SIZE.

if you are not
sure check out
the sizechart
page BEFORE
ordering.
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